Furnace repair
No heat is an emergency and we treat it like one. Most makes and models repaired the same day, with the exact price approved before we open the panel.
Switchback's licensed techs repair, replace and maintain furnaces, air conditioners and heat pumps across Hamilton and the escarpment — and you approve the exact price before we touch a tool.
What we do
Every job starts with a diagnosis and a written price. You approve it before work begins — that's the rule on every truck.
No heat is an emergency and we treat it like one. Most makes and models repaired the same day, with the exact price approved before we open the panel.
Dead capacitor, seized fan, refrigerant leak — diagnosed on the spot and usually fixed straight from the truck. We stock the parts summer kills first.
Right-sized furnaces, ACs and heat pumps backed by a written heat-loss calculation — not a guess off the old unit's sticker.
One furnace tune-up, one AC tune-up, priority booking and 15% off repairs, every year. The cheapest insurance a homeowner can buy.
Tank and tankless repair or replacement, usually within 24 hours — because cold showers get old fast. Rental buyout advice included, free.
HEPA filtration, humidifiers and HRV service for tighter, healthier houses — worth a look after any renovation or new-build purchase.
The Switchback standard
You approve the exact price before work starts. The quote is the bill — no "while we were in there" surprises, ever.
Call before noon and a tech is at your door today. Emergencies jump the queue — 24 hours a day, 365 days a year.
If our repair fails within two years, the return visit and the labour are free. In writing, on every invoice we hand you.
Where we work
Six trucks based out of Hamilton, dispatched by whoever's closest — on the Mountain, below the escarpment, or out along the QEW. No travel surcharge anywhere on this list, and emergencies get the nearest truck, not the next opening.
Typical daytime arrival
From dispatch to your door, Mon–Sat. Emergency response averages 90 minutes, 24/7.
From the doorstep
"Furnace quit on the coldest night in January. Called at 7 a.m., the tech had it running by 10:30, and the bill matched the quote to the dollar."
"They didn't try to sell me a new AC when a $220 capacitor fixed the problem. That honesty is why they'll get the install when the time actually comes."
"Signed up for the maintenance plan after they installed our heat pump. The techs show up when they say they will — rare in this trade."
Before the first heat wave
Beat the rush, not the queue. A 21-point inspection now is how you skip the two-week wait when the first 32° week hits.
New system instead? Ask about 0% financing over 24 months, on approved credit.Get in touch
For no-heat or no-cooling emergencies, skip the form and call (123) 456-7890 — that line is answered 24/7.